Note: No physical product is sold here and so no physical shipping policy applies here. Only digital products like PDFs, quizzes, study materials etc are provided and sold at very reasonable prices to the learners.
Welcome to sirjitutorials.com, your go-to destination for educational resources and tutorials. As a matter of fact, Digital Products once sold and downloaded are non-refundable. But we understand that sometimes circumstances may arise that require you to seek a refund for your digital downloadable products. This Refund Policy outlines our guidelines on refunds to ensure a smooth and transparent process for our valued customers.
1. Eligibility for Refund
We offer refunds on digital downloadable products, such as PDFs, under the following conditions:
- Technical Issues: If you encounter technical issues that prevent you from accessing the product.
- Duplicate Purchase: In case of accidental duplicate purchases of the same product.
Please note that due to the nature of digital products, we generally do not offer refunds for change of mind or circumstances beyond our control.
2. Non-Refundable Situations
We do not offer refunds in the following situations:
- Change of mind or purchase made in error.
- Failure to download the product within the specified download period
3. Refund Procedure
To initiate a refund, please follow these steps:
- Contact Us: Reach out to our support team via email at [email protected] or on WhatsApp at +91 8081370373 within 7 days of purchase.
- Provide Details: Clearly state your reason for the refund request and provide relevant details such as your order number, the product name, and a brief description of the issue.
- Verification: Our support team will review your request and may ask for additional information to verify your eligibility for a refund.
- Refund Process: If your request is approved, we will process the refund within 7-10 business days. The refund will be issued using the same payment method used for the original purchase.
4. Contact Information
For any questions or concerns regarding our refund policy, feel free to contact us using the following information:
5. Changes & Updates to this Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Please check this page periodically for updates.
Thank you for choosing sirjitutorials.com for your educational needs. We strive to provide quality service and support for our customers.